We have visited Legoland on a number of occasions with our son. It is an expensive business attending theme parks in the UK but we invested in an annual pass for a couple of years which makes the whole thing much more affordable assuming you live within reasonable traveling distance. On the whole I would say Legoland is great for families with younger (pre-teen) children. It doesn’t really contain the thrills necessary to hold the attention of the teenager.

Despite being built largely on the side of a hill (wonderful views over Windsor) Legoland is reasonably accessible for visitors with disabilities – they claim “the park is 95% accessible to wheelchair users”. But you should be aware that there are some pathways that can be steep in sections and may require additional assistance for guests in wheelchairs or pushchairs. To get from the top of the park (arrivals) down the hill to the area with all the rides and attractions guests can take the Hill Train.

On arrival (there is disabled parking close to the entrance) you should make your way to Guest Services and get a copy of Legoland’s Guide for Guests with disabilities. These include:

  • Car park for guests with disabilities is situated near the entrance, follow the signs to the Disabled Car Park.
  • Free admission for registered personal assistants with documented proof of disability (this significantly reduces the cost to enter Legoland!)
  • All ticket booths have induction loops – look for the signs.
  • Guests in wheelchairs can enter the turnstiles through one of two gates at either end of the turnstiles.
  • Accessible toilets.
  • Fully accessible restaurants, shops and show venues.
  • First Aid facilities and medication/treatment rooms.
  • Wheelchair hire is available on a first-come first-served basis from the entrance. A returnable deposit is required.
  • Many rides and attractions accessible to wheelchair users via entrance lines. The following rides can be entered via the exit: Jungle Coaster, Sky Rider, Extreme Team Challenge, Duplo Train, Boating School, Dragon Coaster and Dragon’s Apprentice.
  • Ride exit passes for guests (with disabilities), where appropriate.

Exit Pass stamps are available to children who are mentally impaired and do not understand the concept of queuing. We have used the exit pass system (queues can be significant in peak periods and our son doesn’t really “do” queuing for more than a few minutes at a time) and found it to work extremely well – but you will get comments and looks from members of the public who don’t know any better. The Exit Pass is available from Guest Services at the entrance to Legoland. Exit Passes are issued to the child and up to three members of the party in order for them to be accompanied. Height and age restrictions still apply for certain rides.

Please note that you may be required to answer questions relating to specific requirements for the disabled guest and specific identification must be produced. Exit Passes will not be issued for conditions which Legoland do not recommend Guests ride with.

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